Skip to Content

Caring for our shared environment

Helping our members, their families and future generations of the military community be more resilient is core to our purpose.

Reduce waste. Go paperless.

Join other members and have your USAA documents delivered online.

Empowering you

Catastrophic weather events are on the rise. We’re committed to providing tools to help minimize risks to lives and property.

Assess your risk

Help protect your home, family and finances when you understand your home’s disaster risks. Get help from our advice and tips for disaster preparedness.

Prepare for natural disasters

Be ready for catastrophic events like floods and wildfires. For example, we can help you find peace of mind with flood coverage.

Get resources

From prevention to claims, we share resources tailored to the military community that can help you prepare, stay safe and recover from disasters.

Partnering to protect

We serve alongside veteran-led organizations like Team Rubicon that help communities prepare for and recover from natural disasters.

We also work with government agencies and industry groups to define building standards that help homes and communities better withstand severe weather.

Operating efficiently

We have over 8 million square feet of Leadership in Energy and Environmental Design, or LEED, certified office space and several ENERGY STAR® certified facilities. We’ve also installed over one million square feet of reflective cooling roofs to reduce energy use.

Many of our facilities have earned the WELL Health-Safety seal and Fitwel certifications for health and wellness.

Putting conservation to work

Being sustainable makes our communities better places to live. We do that by being good stewards of our shared environment.

Reducing water use

Over the last two decades, we’ve significantly reduced our water consumption. Today, over half the water we use is recycled. In San Antonio alone, that saves over 130 million gallons of freshwater a year.

Increasing recycling

Last year we recycled over 2 million pounds of materials, including paper, plastic, e-waste and furniture. Overall, we kept more than half of our waste materials out of local landfills.

Caring for our climate

To ensure we serve you wherever and however you need us, we have been a digital industry leader, freeing us from brick-and-mortar physical branches and offices. This means we use less energy and produce fewer greenhouse gas emissions.