Glass claims overview

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What our policies typically coverSee note1

  • Windshields

    Whether it's a small chip or your entire windshield is damaged, it will be repaired or replaced.

  • Side and rear mirrors

    Sometimes more than the windshield gets damaged. They'll be repaired or replaced for you.

  • Sunroofs and other windows

    Your vehicle's roof glass will be made leakproof and fully operational.

  • What's not covered?

    Damage related to headlights, taillights, side markers, fog lights and some other glass requires a separate claim.

What you'll pay

For windshield repair

If your windshield can be repaired, the service may cost you nothing depending on your coverage.

For auto glass replacement

Depending on your coverage and where you live, you may only have to pay your deductible if your glass is replaced.

Check my coverage

What you'll pay Windshield repair:

$0

You may pay nothing.

What you'll pay Auto glass replacement:

You may only have to pay a deductible.

How the claims process works

Step 1 Tell us what happened.

We'll get the details to create an estimate.

Step 2 Schedule an appointment.

A technician can come to your location and do the work.

Step 3 Get repair or replacement.

Some types of damage may be repaired in as little as 60 minutes.

Step 4 Pay for service.

You pay only if your glass is replaced, not repaired.

Working with Safelite AutoGlass®

While you can get your windshield repaired at any shop of your choice, we have a trusted alliance with Safelite AutoGlass, a leading glass specialist. Safelite AutoGlass offers:

  • Lifetime guarantee on auto glass repair and replacement.
  • Mobile repairs for service almost anywhere.
  • Online scheduling.
Report glass claim

Windows service reimbursement

Already paid to fix your glass damage? No problem! We may be able to reimburse you in full, depending on how much you paid for your service and your coverage.

Faster claims on the app

  • Upload photos of the damage.
  • A technician may be able to come to you.
  • Stay updated on your reimbursement status.
Download the app

Glass claims FAQ

Still need help?

If you can't find the information you need, help is available by phone or on the app.

Ready to report your windshield claim?