Enroll in USAA SafePilot®
Save 10% just by enrolling. When your policy renews, your safe driving habits can save you up to 30%.
We understand things change.
Your financial security is important to us, and we want to make sure you're protected. Before you cancel your policy, consider your options and ways to save.
Need to do something else?
If you don’t want to cancel, you can make other changes or get policy documents anytime. Common things include:
- Filing a claim.
- Getting ID cards.
- Updating your address.
- Adding drivers.
How to cancel your auto policy
If you’re sure that canceling is the best decision for you, we understand. All you need to do is talk to a representative.
Call 800-531-USAA (8722)
For TTY devices, dial 711
Hours of operation for USAA
Days and times may vary.
Cancel auto insurance FAQ
If you're selling your car, don't cancel until after you’ve sold it. Even if you're not driving the car, you may still be liable for anything that happens to it.
If you're switching insurance companies, wait until your new policy is in effect to avoid a gap in coverage.
In most cases, we’ll send you a refund within 3 to 10 business days unless you have an outstanding balance. We’ll mail you a check or deposit the money in your bank account, depending on your payment method. If you have questions, call us at 800-531-USAA (8722).
Not paying your bill can affect your credit and ability to get other insurance. If you don't pay your bill, your policy will be canceled.
As a result, you may pay higher rates if you decide to come back. Plus, you might not qualify for certain discounts.