Meet Juan C. Andrade
Juan C. Andrade serves as the president and chief executive officer of USAA. He brings significant private and public sector experience in senior leadership roles across multiple global organizations, a strong track record of driving operational excellence, innovation, and financial strength. Juan leads with a deep commitment to serving the military community and their families.
USAA ranks among the most respected financial services organizations in the country. In 2024, it was listed 103rd on the FORTUNE 500® and 23rd on the FORTUNE World's Most Admired Companies list. USAA has also been recognized as a VETS Indexes 5-Star Employer and Military Friendly® Employer every year since the list’s inception. Staying true to its mission, USAA leads and inspires actions that benefit the military community, and most of its philanthropic giving is directed toward military causes. In 2023, USAA launched Face the Fight™, a social-impact initiative uniting corporations, foundations, nonprofits and veteran-focused organizations in the effort to prevent veteran suicide.
Juan has served on USAA’s Board of Directors since 2020, contributing to key committees focused on the member experience, risk, finance and technology. As a USAA member, he has firsthand experience with the association’s mission of supporting those who serve.
Before joining USAA, Juan was the president and CEO of Everest Group, Ltd., a global provider of reinsurance and insurance solutions. Prior to Everest, Juan held senior executive positions at Chubb, The Hartford and Progressive, where he led businesses across diverse markets and drove operational excellence.
Beyond the private sector, Juan has a distinguished record of public service, with experience in national security, international affairs and drug policy. He has held key roles in the U.S. federal government’s Executive Branch, including the Office of the Secretary of Defense, the Drug Enforcement Administration and the White House Office of National Drug Control Policy. In recognition of his work in national security, he was awarded the Secretary of Defense Medal for Meritorious Civilian Service.
Juan is a leader in the global insurance industry, serving as a member of the Geneva Association, the only international association of insurance companies and a leading think tank for the industry. He also serves on the board of overseers for the St. John’s University School of Risk Management and the board of trustees for The Institutes, an organization dedicated to advancing professional education in risk management and insurance. Additionally, he is on the board of the American Property Casualty Insurance Association, the primary national trade association for the U.S. property and casualty insurance industry.
He holds a bachelor’s degree in journalism and political science from the University of Florida and a master’s degree in international economics and Latin American studies from the Johns Hopkins University School of Advanced International Studies. In 2023, he was recognized by The Wall Street Journal as one of the World’s Most Influential Decision Makers.