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Get insurance support

Report claims, manage drivers and vehicles, change coverage, view and pay bills, and more.

Common support

Top actions

  • Get your auto ID card
  • Get renters proof of insurance
  • View your documents
  • Update your address
  • Sign up for paperless
  • Get life and annuity forms
  • Check claim status
Manage auto or property policy

Claims

  • Report auto claim
  • Report homeowners claim
  • Report renters claim
  • Report windshield claim
  • Get roadside assistance
  • Go to the Natural Disaster Center
  • Go to the Claim Communication Center
Understand the claims process

Bills and payments

  • Auto and property
  • Small Business
  • Life
  • Automatic Payments for Auto and Property
View bills and payments

More support for your insurance

Popular FAQ

  • Auto insurance servicing FAQ
  • Auto and property billing FAQ
  • Homeowner servicing FAQ
  • Life insurance servicing FAQ
  • Annuity servicing FAQ

USAA SafePilot®

  • Get started with SafePilot
  • Set up app permissions
  • SafePilot FAQ
  • Read about BBI versus UBI

Manage life insurance and annuities needs.

We’ve made it easy to view and manage your life insurance and annuities accounts online.

Life insurance

View policy details, make payments and update beneficiaries.

Learn more about life insurance

Annuities

View contract details, download forms and make withdrawals.

Learn more about annuities

Life and annuity claims

Report the loss of a loved one and get help settling the details of their policy or annuity.

Learn more about claims

Small business insurance

View your policy details and documents or set up automatic payments on the business insurance servicing hub.

Or explore even more business options on our business resources hub.

Need help with Medigap?

Find the tools and information you need to manage your USAA Medicare Supplement plan. Review your policy, make payments and explore your coverage options — all in one place.


You can also get answers to common questions about managing your plan

Explore resources

Go to Medicare FAQ

Get help with your other insurance needs.

The USAA Insurance Agency works with quality providers so you can have the coverage you need. To get support for your other insurance policies, log on to visit the USAA Insurance Agency.

Learn about insurance.

Understanding your auto and property insurance bill

Find out how automatic payment plans work, how to adjust your payments, request more time to pay and more.

Learn more understanding your auto and property insurance
bill

How auto insurance works

Learn about deductibles, how to save, and coverage like collision, comprehensive and liability.

Learn more how auto insurance works

Understanding homeowners insurance

Learn about kinds of coverage, deductibles, replacement versus actual cash value and more.

Learn more understanding homeowners insurance

How to use your renters insurance

Understand what your coverage, deductibles, how to file a claim and more.

Learn more how to use your renters insurance

Why auto premiums rise

Several factors may affect your premiums, including claims, repair and replacement costs, the environment, and the economy.

Learn more why auto premiums rise

Why homeowners premiums rise

Home values, claims, the environment, and the economy are among the factors that could affect your premiums.

Learn more why homeowners premiums rise

Related footnotes:

  1. Learn about USAA's use of Artificial Intelligence.

    Life insurance and annuities provided by USAA Life Insurance Company, San Antonio, TX and in New York by USAA Life Insurance Company of New York, Highland Falls, NY. All insurance products are subject to state availability, issue limitations and contractual terms and conditions. Each company has sole financial responsibility for its own products.

  2. Small Business Insurance is underwritten by Garrison Property & Casualty Insurance Company, San Antonio, Texas ("Garrison"). Not available in all states.

  3. Pay as you drive auto insurance underwritten by NOBLR Reciprocal Exchange, San Antonio, TX, a USAA company, and is available only to persons eligible for P&C group membership. Coverages subject to the terms and conditions of the policy.

  4. USAA Insurance Agency means USAA Insurance Agency, Incorporated or USAA of Texas Insurance Agency (collectively the “Agency”). California License #0D78305, Texas License #7096. 9800 Fredericksburg Road, San Antonio, Texas 78288. The Agency contracts with insurance carriers that are not affiliated with USAA and offers products and services (“third-party insurance products”) on their behalf. Third-party insurance products are not underwritten by USAA or its affiliates. The Agency receives a commission on the sale or renewal of third-party insurance products and may receive other performance-based compensation from them. Purchase of third-party insurance products does not establish USAA membership. Product and coverage descriptions are brief. All coverages are subject to the terms and conditions of your policy. Read your policy for details. Product and coverage availability may vary in some locations and all applications for insurance are subject to underwriting by the insurance carrier.

  5. Property and casualty insurance underwritten by United Services Automobile Association (USAA), USAA Casualty Insurance Company, USAA General Indemnity Company, Garrison Property and Casualty Insurance Company, NOBLR Reciprocal Exchange, based in San Antonio, Texas; USAA S.A. (Europe), and USAA S.A. UK Branch (United Kingdom) and is available only to persons eligible for property and casualty group membership. Each company has sole financial responsibility for its own products.

    Coverages subject to the terms and conditions of the policy.

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