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Privacy at USAA

Find out what we’re doing to help you stay in control of your personal information.

Our promise to you

By choosing USAA, you’ve put your trust in our ability to serve you. We take that responsibility seriously.

  • We don't sell your information. We only share information outside of USAA as permitted by law for our everyday business purposes.
  • We keep your information confidential. We require our employees and the companies we work with to hold your personal information in the strictest confidence.
  • We protect your information. We use virus and intrusion detection software, rigorous security procedures, and physical security at our offices.

Your Privacy Preferences

If you want to limit the information we share and use within the USAA family of companies, you can update your privacy settings.

Our online practices

We collect personal information from those who use our websites or mobile apps. We do this to perform everyday business tasks.

For more information on how we collect and safeguard personal information, review our Online Information Practices Notice.

How we use cookies

We use cookies and similar technologies to provide visitors with a better online experience. For more information, read our Cookie Notice. Here are the three types we use.

Essential

These help our websites and apps function and can't be turned off.

Analytics

These help us understand how visitors use our websites and apps.

Advertising

These help us show personalized ads based on your interests.

Privacy FAQ

We collect the personal information we need to provide a product or service. This typically includes, but isn’t limited to:

  • Contact information like your name, address and phone number.
  • ID information like your Social Security number or driver’s license number.
  • Application information like your credit history.
  • Security information like your password, PIN or user ID.
  • Device information like your IP addresses, browser type and communication preferences.