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Auto and property billing FAQ

Find the answers you need for common insurance bill questions.

Payment questions

You can set up automatic payments from usaa.com or the mobile app. Log on to your profile to set up an APP.
An APP saves you money on installment fees and helps you stay on top of your payments.
Keep in mind that if you set up an APP, it starts the next due date. You’ll need to pay your current due date manually.

Installment fees

We charge an installment fee to offset the costs of servicing one-time payments.
The cost of printing and mailing paper statements are significant. The labor and technology needed to process one-time payments also adds to our servicing costs.
 

Need more information on how USAA bills?

Learn how we bill, how you can pay and how we may be able to help if you need more time to pay.