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Registration and passwords

Get digital access to help keep your information and finances secure on usaa.com and the USAA Mobile App.

Get digital accessfor usaa.com and the mobile app

Change password

What you need to register for digital access

USAA Number

Find it on your blue plastic USAA card and on most USAA statements and bills.

Phone Number

Use the phone number that’s in your profile to enroll for digital access.

Social Security or Tax ID

Make sure you provide the number associated with your own USAA number.

Get digital accessfor usaa.com and the mobile app

What you create when you register

Online ID

This is a custom username that lets you log on without revealing personal information.

Password

This is a custom string of letters and numbers you use to log on for digital access.

PIN

This is a custom personal identification number. Use it to log on and also to verify your identity if you need to call us. It might not be the same PIN you use for your credit or debit card.

Forgot your Online ID, password or PIN?

Here’s how you can recover or reset them. You’ll need to provide a phone number or email that’s on your profile and enabled as a recovery option.

Online ID

Select "I need help logging on" on the logon page, then select "Recover My Online ID.”

Password

Select "I need help logging on" on the logon page, then select "Reset My Password.”

PIN

When prompted to enter your PIN, select "Forgot PIN.”

Know your logon and need to change it?

Change your security preferences like your Online ID, password, PIN and more.

Manage logon credentials

Questions about registration and passwords

Learn more about the information we need for registration and the requirements for passwords.

Go to FAQ

Fast and secure logon options

Once you're registered, you can manage how you log on. Stay safer with multifactor authentication, biometrics and more.

Explore logon options

More about security at USAA

Your Privacy

Read our Privacy Promise and find out how we can use your online data. 

Learn about privacy at USAA

How USAA Protects You

Learn about our 24/7 security and fraud monitoring and other ways we help you.

Read how we help protect you

How to Protect Yourself

Get tips for protecting your accounts and personal information.

Learn how to protect yourself

Access your account today.

Get digital accessfor usaa.com and the mobile app

Change password

Related footnotes:

  1. USAA means United Services Automobile Association and its affiliates.

    USAA Federal Savings Bank offers deposit, credit card, consumer lending, mortgage, and other banking products and services. USAA Federal Savings Bank is a Member of FDIC. Credit card, mortgage and other lending products not FDIC-insured.

  2. Safety guidelines are not intended to be all inclusive, but are provided for your consideration. Please use your own judgment to determine what safety features/procedures should be used in each unique situation.

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