USAA DriveSafe™ App setup guide

Verify enrollment.

• Open the USAA DriveSafe App and tap Get started.
• Enter your mobile phone number, then tap Submit.
• We'll send a text message with an activation code. Enter the code, then tap Submit. If you don't get the activation code after a few minutes, tap Send another code or text "START," "UNSTOP," or "YES" to 855-242-6088.

Review documents.

If you've already agreed to the terms and conditions, you won't have to do it again and will automatically skip to the next step.

• Review the terms and conditions and notice to policyholders.
  
• Tap Next to continue
  

Allow Location permissions.

• The next screen lets you know the USAA DriveSafe App needs to use your location to understand your trip history — like where your trips start and end. Tap Next.
  
• At the prompt, select Allow While Using App.
• Tap Next on the screen.
  
• And at the prompt, tap Change to Always Allow.

Allow Motion & Fitness Activity permissions.

• The next screen lets you know the USAA DriveSafe App needs to use your Motion & Fitness Activity information to determine when you’re handling your phone like texting while driving. Tap Next.
  
• At the prompt, select Allow to give the USAA DriveSafe App access to your Motion & Fitness activity.
  

Allow notifications.

• Tap Next to get advice and updates from the USAA DriveSafe App.
  
• Tap Allow to allow notifications.
  

Read the program overview.

• Tap Finish. You’re now ready to drive with the USAA DriveSafe App.
  

Verify enrollment.

• Open the USAA DriveSafe App and tap Get started.
  
• Enter your mobile phone number, then tap Submit.
  
• We’ll send a text message with an activation code. Enter the code, then tap Submit. If you don't receive the activation code after a few minutes, tap Send another code or text "START," "UNSTOP," or "YES" to 855-242-6088.
  

Review documents.

If you've already agreed to the terms and conditions, you won't have to do it again and will automatically skip to the next step.

• Review the terms and conditions and notice to policyholders.
  
• Tap Next to continue.

Allow Location permissions.

• The next screen lets you know the USAA DriveSafe App needs to use your Location information to understand your trip history — like where your trips start and end. Tap Next.
• At the prompt, tap Precise. Then select Allow only while using the app.
  
• Tap Open settings. This opens Location settings on your phone.
• Select Allow all the time and make sure Use precise location is turned on. This will allow the app to automatically record your trips each time you drive.
• Tap the back arrow to return to the app.
• The next screen lets you know that, in a few days, you’ll get a prompt to allow the USAA DriveSafe App to continue using your Location. You’ll need to tap Dismiss when you get the prompt. Tap Next to continue.

Allow Physical Activity permissions.

• The next screen lets you know the USAA DriveSafe App needs to use your Physical Activity information to understand when you’re handling your phone like texting while driving. Tap Next.
  
• Tap Allow to give the USAA DriveSafe App access to your Physical Activity.
  

Allow Phone permissions.

• The next screen lets you know the USAA DriveSafe App needs to use your Phone information to understand when you’re making or receiving calls while driving. Tap Next.
  
• Tap Allow to give the USAA DriveSafe App access to your Phone information.
  

Stop optimizing battery usage.

You’ll only get this step if you have a Samsung device.

• Tap Next, then select Allow at the prompt.
  

Allow Nearby Devices permission.

• The next screen lets you know the USAA DriveSafe App needs to use your Nearby Devices permission to determine whether your calls are hands-free or handheld. Tap Next.
• Tap Allow.
  

Allow notifications. (Only for Android 13 and 14)

You’ll only get this step if you’re using Android 13 or 14.

• Tap Next to get advice and updates from the USAA DriveSafe App.
  
• Tap Allow to allow notifications.

Read the program overview.

• Tap Finish. You're now ready to drive with the USAA DriveSafe App.